Setting you up for success.
Premium Services by Onsite helps accelerate your deployment, supports your team and helps you grow.
We understand that every organisation is unique. We know that you have a lot going on, and we are here to help. Our Premium Services offerings have a proven track record in taking your Apple manage and secure project from concept to roll out in less than 3 months, compared to customers who opt to do it on their own.
Our team knows Apple and are experts in Jamf, we can tailor a solution to support your unique requirements ensuring you succeed with Apple.
Options for every part of your journey
Getting Started: Product Onboarding
Jamf Pro Onboarding
Our Jamf Experts will help you to configure and integrate Jamf Pro seamlessly into your existing environment and familiarise you with Jamf Pro features and configurations. We'll also provide workflow recommendations, review support resources available and introduce you to additional training and certification options.
Duration: 8 Hours
Jamf Connect Onboarding
Our Jamf Experts will help you to configure and integrate Jamf Connect seamlessly into your existing MDM environment. Our team can support Jamf Connect integrations with Microsoft, Google and Okta. After the onboarding you will have workflows for deploying Jamf Connect to new
and existing users.
Duration: 4 Hours
Jamf Trust Onboarding
Jamf Trust onboarding is designed to assist you in setting up the Jamf Security Suite of products, Jamf Protect and Jamf Threat Defense. This onboarding is designed to assist you in integrating these tools with Jamf Pro, creating the initial deployment packages and configuration and give you an overview of what is possible with Jamf Trust.
Duration: 4 Hours
Supporting your team: Adhoc Services
1 Hour Remote Support
An hour with our Jamf Experts, assisting you with everything from configurations, to troubleshooting and integrations. Need more time? No problem, we will bill you for the time used. We bill per hour or part thereof.
Cost per hour: R 1500 excl VAT
Jamf Health Check
Our Jamf Health Checks a comprehensive technical assessment and review of your organisation's Jamf Pro management infrastructure, systems and workflows.
The review is delivered remotely - 4 hour discovery followed by 2 hours of feedback with your team.
Cost: R 7000 excl VAT
Quarterly Support Hours
Need help on a project? Or need to perform an integration or troubleshooting that might take a little longer. Our quarterly support hours give you access to a Jamf expert for longer!
This package includes 8 hours that must be used within 3 months of purchase.
Cost: R 8000 excl VAT
Extending your team: Professional Services
SME
- 5 Monthly Support Hours
- 2 Monthly Project Hours
- 6 Hour Support Response Time
- 1 Annual Business review
- 1 Annual Service Day
- 1 Jamf Health Check
- 8/5 Standard Support
Enterprise
- 60 Monthly Support Hours
- 24 Monthly Project Hours
- 2 Hour Support Response Time
- 8 Annual Business review
- 4 Annual Service Day
- 4 Jamf Health Check
- Priority Support Escalations
- 24/7 Standard Support
Let us help you get started.
Want to know more about our products and services?
Whether you are a business or a school, if you require IT support, hardware, and software for Windows or Apple, we can help you.